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Version 3.5 crashes.

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Version 3.5 crashes.

Unread postby spinvfx » Thu Jun 08, 2017 9:18 pm

We are running Clarisse 3.5 on Linux and it is consistently crashing every time we open a file.
It doesn't crash immediately after opening the file but as soon as we try to do something as simple as navigate the menu or change cameras it crashes.
For the record, version 3.0 is running OK and we are using it with the same files without any problems.
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Re: Version 3.5 crashes.

Unread postby support_team » Thu Jun 08, 2017 10:25 pm

Hi there,

Could you please provide a sample project so we can reproduce your issue please?
Thanks
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Re: Version 3.5 crashes.

Unread postby xilofoton » Fri Jun 09, 2017 5:48 pm

Hi,

do you have the latest video driver? I experienced the similar fragile behaviour on CentOS, but after the nvidia driver update it is working, and seems more solid than on other platform.
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Re: Version 3.5 crashes.

Unread postby spinvfx » Mon Jun 12, 2017 7:34 pm

Good point, I'm running the 375.39 nvidia driver for a K4200.
Will try 375.66 and let you know how it works.
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Re: Version 3.5 crashes.

Unread postby Germanobanano » Thu Jun 22, 2017 3:21 am

I'm suffering similar issues. Crashes when saving or when instancing contexts.

I'm also using a K4200 on CentOS, driver 352.79. Will try updating , too.
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Re: Version 3.5 crashes.

Unread postby fjutel » Thu Jun 22, 2017 2:39 pm

Hi,

We have fixed this bug (about the instancing context) in the 3.5 RC2 (ID 6952). Which version of clarisse are you using?

Regards,
Florent Jutel
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Re: Version 3.5 crashes.

Unread postby spinvfx » Mon Jun 26, 2017 10:00 pm

We are running 3.5.
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Re: Version 3.5 crashes.

Unread postby spinvfx » Thu Jun 29, 2017 10:16 pm

So it's been a few days with 3.5rc2 and while it seems to be better, it does crash from time to time.
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Re: Version 3.5 crashes.

Unread postby fjutel » Mon Jul 03, 2017 2:06 pm

Hi,

Could you send us more information (project file, callstack...) about your issue ? We have not reproduced your problem for the moment.

Regards,
Florent Jutel
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