Isotropix Forums

Crashing Rendering VDB with PBR

You think you may have found a bug? Please post it here.

Crashing Rendering VDB with PBR

Unread postby tom_tm » Tue Jul 26, 2016 2:01 am

Hi,
application does crash after rendering some .vdb sequence using new pbr renderer
reproduced using Win7 Pro and Win10 on different machines
Tests using raytracer didn't crash.

Error:
Name der fehlerhaften Anwendung: clarisse.exe, Version: 2.0.0.0, Zeitstempel: 0x578519f6
Name des fehlerhaften Moduls: ix_pbr_bxdfs.dll, Version: 0.0.0.0, Zeitstempel: 0x578518f1
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000000000000a641
ID des fehlerhaften Prozesses: 0x2cfc
Startzeit der fehlerhaften Anwendung: 0x01d1e6c3616c416f
Pfad der fehlerhaften Anwendung: C:\Program Files\Isotropix\Clarisse iFX 3.0\Clarisse\clarisse.exe
Pfad des fehlerhaften Moduls: C:\Program Files\Isotropix\Clarisse iFX 3.0\Clarisse\ix_pbr_bxdfs.dll
Berichtskennung: a871f001-c60a-41f3-9a87-1a4cfe91e8bf

Error:
Name der fehlerhaften Anwendung: clarisse.exe, Version: 2.0.0.0, Zeitstempel: 0x578519f6
Name des fehlerhaften Moduls: MSVCR120.dll, Version: 12.0.21005.1, Zeitstempel: 0x524f83ff
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000000000003c3f9
ID des fehlerhaften Prozesses: 0x117c
Startzeit der fehlerhaften Anwendung: 0x01d1e6cc35aa6a13
Pfad der fehlerhaften Anwendung: C:\Program Files\Isotropix\Clarisse iFX 3.0\Clarisse\clarisse.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\MSVCR120.dll
Berichtskennung: 52f9ab0b-cd18-4469-b959-cc3aa1fa82db
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
tom_tm
 
Posts: 202
Joined: Mon Nov 18, 2013 9:20 pm
Location: Switzerland

Re: Crashing Rendering VDB with PBR

Unread postby fjutel » Tue Jul 26, 2016 10:28 am

Hi Tom,

Thanks for reporting this problem. We haven't reproduced your problem yet. Could you send us your vdb with your project?

Regards,
Florent Jutel
Isotropix
Clarisse QA
User avatar
fjutel
 
Posts: 266
Joined: Tue Jan 13, 2015 1:21 pm

Re: Crashing Rendering VDB with PBR

Unread postby fjutel » Wed Jul 27, 2016 10:59 am

HI Tom,

We have reproduced your problem and created an ID 5402., sorry about that.

Regards,
Florent Jutel
Isotropix
Clarisse QA
User avatar
fjutel
 
Posts: 266
Joined: Tue Jan 13, 2015 1:21 pm

Re: Crashing Rendering VDB with PBR

Unread postby animation_man » Thu Jul 20, 2017 5:49 pm

I am having the same problem. When I render a single VDB I don't have a problem, but when I use a scatter and make a lot of clouds Clarisse crashes about 50 percent into the render.
animation_man
 
Posts: 1
Joined: Tue May 31, 2016 10:48 pm

Re: Crashing Rendering VDB with PBR

Unread postby scaron » Thu Jul 20, 2017 6:21 pm

I am having similar issues, are you still using windows?

*correction
scaron
 
Posts: 22
Joined: Wed Mar 19, 2014 2:19 am

Re: Crashing Rendering VDB with PBR

Unread postby sam » Thu Jul 20, 2017 8:46 pm

Hi,

This bug #5401 has been closed in our database and the fix has been released in 3.0 SP2
viewtopic.php?f=103&t=2436

What you are experiencing is a different bug.
Sam Assadian
Isotropix
CEO/Founder
User avatar
sam
 
Posts: 995
Joined: Sat Jan 26, 2013 12:33 am


Return to Bugs Archive