Isotropix Forums

Hello,

I am experiencing frequent / instant crashes when trying to clone stamp several tree combiners. Each tree has about 3-5 mil polys and is referenced from an alembic file. Each one is contained in its own combiner which are added to the clone stamp list to be randomly picked. Sometimes on the first stamp, other times a bit later, clarisse seems to fail to load / update the 3D view and exits with or without error message. If it lists the error, it looks like below. I tried both GPU and CPU mode, with image view active / paused - it seems to make no difference. GPU RAM used was about 10gb from 24gb available. Any ideas why this happens?

Thanks. Regards,

Felix

Program received exception EXCEPTION_ACCESS_VIOLATION (0xC0000005).
Memory statistics: Used = 14810 MiB, Peak = 16415 MiB, Free = 104152 MiB
# 0 0x7FFA415EDC49 core_debug_seh_filter (0x7FFA415EDC49:0x7FFA415EDC40+0x9) in C:\Program Files\Isotropix\Clarisse iFX 4.0 SP15\Clarisse\ix_core.dll (0x7FFA415E0000)
# 1 0x7FF7A4EC66AF Attempt to access invalid address. (0x466AF) in C:\Program Files\Isotropix\Clarisse iFX 4.0 SP15\Clarisse\clarisse.exe (0x7FF7A4E80000)
# 2 0x7FFA3E61DFC0 _C_specific_handler (0x7FFA3E61DFC0:0x7FFA3E61DF20+0xA0) in C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll (0x7FFA3E610000)
# 3 0x7FFA5E68184F _chkstk (0x7FFA5E68184F:0x7FFA5E681730+0x11F) in C:\WINDOWS\SYSTEM32\ntdll.dll (0x7FFA5E5E0000)
# 4 0x7FFA5E64A889 RtlRaiseException (0x7FFA5E64A889:0x7FFA5E64A4F0+0x399) in C:\WINDOWS\SYSTEM32\ntdll.dll (0x7FFA5E5E0000)
# 5 0x7FFA5E6804BE KiUserExceptionDispatcher (0x7FFA5E6804BE:0x7FFA5E680490+0x2E) in C:\WINDOWS\SYSTEM32\ntdll.dll (0x7FFA5E5E0000)
# 6 0x7FFA52F129A9 ResourceObject::get_data_memory_size (0x7FFA52F129A9:0x7FFA52F129A0+0x9) in C:\Program Files\Isotropix\Clarisse iFX 4.0 SP15\Clarisse\ix_resource.dll (0x7FFA52F10000)

Hi there,

Please open a ticket on http://bugs.isotropix.com
Thanks,

are you trying the operation with the 3d view in Optics ON?

Hi esmith,

no, Optix was off for both, GPU and CPU test. Though your asking made me think of giving my graphics driver an update, maybe this will help.

I tried crashing clarisse in a clean scene with similar geo and workflow but had no luck so far , i.e. everything works without any flaws. Which is good, but does not help with my current scene unfortunately.

Regards,

Felix

you must have latest drivers...or at least that's how i roll.

keep us posted