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Unable to Start-up Clarisse after Windows Update

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Unable to Start-up Clarisse after Windows Update

Unread postby devinj898 » Thu May 03, 2018 9:43 pm

Hi,

I just recently went through a major Windows update, and now Clarisse won't start-up, it just hangs on a white screen after the initial splash box. Anyone else having this issue? I am using it in Windows 8 compatibility mode right now and it at least starts up and works, but does seem kind of sluggish and I'm sure this isn't best practices...

In case it helps, here is the exact version: Windows 10.0.17134 Build 17134

Thanks
Devin
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Re: Unable to Start-up Clarisse after Windows Update

Unread postby julien » Fri May 04, 2018 9:50 am

Hi,
We have some Windows 10 with April Update on our side and Clarisse still works. Did you make a fresh install of you graphic card drivers after that? It could happen that windows just remove them after this update apparently.

Cheers
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Re: Unable to Start-up Clarisse after Windows Update

Unread postby devinj898 » Fri May 04, 2018 2:08 pm

Hi,

Thanks, I tried reinstalling the graphics drivers, alas to no avail.
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