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Wacom vs Huion

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Wacom vs Huion

Unread postby larryW » Thu Dec 24, 2020 3:36 am

Hello Folks,
Newish user getting ready to return to learning Clarisse. I have a Huion tablet -- not a power user by any means, just use it for sculpting in zBrush. I've determined that the current Huion drivers aren't compatible, and cause 4.x sp14 to lockup. After reading through some forum posts and uninstalling the Huion drivers, Clarisse PLE loads fine.

Here's my question: Any issues with Wacom drivers? I'm willing to purchase a Wacom if I know it will be compatible. I don't anticipate using the tablet in Clarisse as I don't regularly use it in modo or blender, just zBrush and occasionally Affinity Photo. I just want to make sure the Wacom driver itself won't have any issues.

Cheers for any help and info.
larryW
 
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Re: Wacom vs Huion

Unread postby aaute » Thu Dec 24, 2020 9:56 am

Hi,

this is a known issue and you can find a solution in this thread :
https://forum.isotropix.com/viewtopic.php?f=5&t=5750&p=22692&hilit=Huion#p22692

Cheers
Aymeric
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Re: Wacom vs Huion

Unread postby larryW » Thu Dec 24, 2020 1:27 pm

Thanks for the quick reply.

I had seen that thread and I have uninstalled and installed a number of times, including the current driver, without positive results. At this point, I don't trust the Huion drivers for long-term use, so my question remains.

I am looking to purchase an entry-level Wacom to use and before purchasing the tablet, I would like to know if there are any known issues with Wacom tablet drivers.

Cheers in advance for any info about compatibility with Wacom tablet drivers.
larryW
 
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Re: Wacom vs Huion

Unread postby Preludian » Sat Jan 02, 2021 8:21 pm

Same issue here, but as Clarisse is the only app that has problems with Huion I think it's more a fault of Clarisse. I have the newest driver, works fine with ZBrush, Houdini, Rhino and the Adobe products and everything else. So, the Clarisse devs should release a version that just simply works.
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Re: Wacom vs Huion

Unread postby Preludian » Mon Jan 04, 2021 12:03 am

Quick but sad update, after several uninstalling /reinstalling versions , from oldest (as mentioned in the other thread) to newest one, all with correct way of restarting and debranching the usb cable and so on, no, Clarisse doesn't like Huion. I have the 20pro (2019) and sadly haven't used Clarisse since then by coincidence but got a message, because of the renewal and I wanted to have a look what is new and what might be coming new that could be helpful for me. Uninstalling the drivers allow me to work with Clarisse, but as I need the Tablet for ZB and Painting I can't keep it uninstalled. So, unless Clarisse isn't made compatible with Huion tablets or a miracle solution pops up I guess this will sadly be the end of my Clarisse relationship.
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Re: Wacom vs Huion

Unread postby Preludian » Tue Jan 05, 2021 12:09 am

Ok, I may have found a workaround, no solution unfortunately, but I think I can live with it. First I use the newest driver, which I have to uninstall, no reboot or so required, simply use the provided uninstall program, then start clarisse, and then re-install the Huion driver. Works fine, no crashes, so it must have something to do with the startup routine Clarisse uses. But nevertheless, that is my workaround now, until Clarisse finds a real solution. Like I said, it's only Clarisse with these problems. Oh, and closing and restarting Clarisse doesn't work either with the driver installed, so same procedure as before, uninstall driver, start Clarisse, start Clarisse. At least I don't have to do any reboots.
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Re: Wacom vs Huion

Unread postby aaute » Tue Jan 05, 2021 1:58 pm

Hi,

the fix for the Huion and to improve the support of all tablet are in the roadmap. It's coming in a future Service Pack but unfortunately We don't have an ETA yet.

Cheers
Aymeric
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Re: Wacom vs Huion

Unread postby Preludian » Tue Jan 05, 2021 3:47 pm

Oh so you have a fix? Upon further investigation I found out that the vmulti.sys driver is causing Clarisse to crash, once gone (uninstalling the complete driver) then Clarisse launches.
Wouldn't it be nice of you (if you already know the reason, to fit it in a small update and not put it on the long bench?? Just saying ... our time is precious too you know ...
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Re: Wacom vs Huion

Unread postby sam » Tue Jan 05, 2021 4:00 pm

Hi

Just to be clear. We don't have a fix yet. The bug is already filed in our database. The fix will be made at some point (no ETA yet). It unfortunately requires a rewrite on how we manage tablets on windows since the bug only happens on this platform using these brands of tablets/drivers.
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Re: Wacom vs Huion

Unread postby Preludian » Tue Jan 05, 2021 4:30 pm

Oh ok, spent two days trying to get Clarisse to work with my tablet, looking at all services, checking the registry etc for before and after the driver installed, pinned it down to this vmulti.sys and thought you had the solution at hand all along, but ok, if you too have to do some r&d first then I'll wait a few days.. weeks? :)

Oh, another topic I know, but how is the integration of the 3D Mouse coming along? Now that even ZBrush!!! and Blender have it, your are the only one left as far as I know. Surely you have never actually used such a mouse or else you would have integrated it from day one, right? ;)
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