by dcourtois » Fri Dec 02, 2022 4:18 pm
Hi again,
Since then I've also tested on Linux, and still no issue (also all our automatic testing machines are running that same test, and no issues there)
I have no clue what's happening, but this error kinda rings a bell... I think I had that one once when I was testing new version of the USD libraries, and it was a mistake on my part which resulting the USD module of Clarisse using version X of USD, and the actual USD library version that was loaded was Y. So there was a conflict, and the error was something cryptic like the one you mentioned.
So based on that, maybe there's a conflict between Clarisse and your other DCCs (some will update the system's environment variables, which "could" result in Clarisse picking the incorrect USD library) So what I would do would be to install Clarisse on a computer with nothing else on it (and with the environment variables cleaned up) and see if you still get the error. My guess is that you won't. And from there re-install the other softwares and try loading the skel in Clarisse. If my guess is correct at some point you'll find which one causes the issue (chances are that it'll have to do with some environment variables)
And if you still get the error on a clean computer, then I'm not sure... maybe it's a hardware issue? But this is a bit out of my expertise, so I'm not sure how I would diagnose that :/