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-------New Feature Request Tracker Tool!-------

Unread postPosted: Thu Jul 19, 2018 2:41 pm
by support_team
Dear Clarisse users,

We're pleased to announce that from now on, all Feature Requests will be logged via a brand new interface!

To be as responsive as possible, we've created a tool that will guide you through all the information that we need from you while submitting your new ideas for improvements!

Everything will be done directly from your user panel, in the left part of the "Feature Request Tracker" section.

How does it work?
  • When a new feature is posted, a new feature tracking ID will be automatically created in our database and you’ll then be notified by email..
  • You may view, add information, comment your request at any time
  • Once the feature is validated by our team, ticket status switches to "Approved" and the feature is added to our roadmap.
  • Once it's developed, the status switches to “to be released”!

What you can do:
  • You can like or unlike feature requests directly in the Feature Request Tracker.
  • You can subscribe to a feature request on the top right-hand corner. You’ll then be receiving any related notifications (status update, new comment, ...).


FYI: You still have the possibility to check your posts and add/edit information on the old feature request category of our forum. We'll of course make sure that support is maintained.