Isotropix Forums

Guys please help. I just downloaded and installed Clarisse iFX 4.0 Ple and when I open it, it keeps repeating this message. How to fix it!!!!
Clarisse iFX 3.6 was working fine always. But this new Clarisse iFX 4.0 is not working at all.

Strange, have you tried to delete the config files located in C:\Users\%USERNAME%\AppData\Roaming\Isotropix\Clarisse\4.0 ?

sam wrote:Strange, have you tried to delete the config files located in C:\Users\%USERNAME%\AppData\Roaming\Isotropix\Clarisse\4.0 ?

Yes I followed what you just said and still no fix at all. Same Problem!

Hi,

Do you have a "clarisse.crash" file in your user folder (C:\Users\%USERNAME%) ?
If yes, can you please send it?

Regards,

anemoff wrote:Hi,

Do you have a "clarisse.crash" file in your user folder (C:\Users\%USERNAME%) ?
If yes, can you please send it?

Regards,

Hi! Yes I have it. I uploaded it on zippyshare. So download it from there. Here https://www92.zippyshare.com/v/CJfLOzRK/file.html

Could you post the content of the text file C:\Users\%USERNAME%\AppData\Roaming\Isotropix\Clarisse\4.0\clarisse.env ?

sam wrote:Could you post the content of the text file C:\Users\%USERNAME%\AppData\Roaming\Isotropix\Clarisse\4.0\clarisse.env ?

Sure. Download it here https://www31.zippyshare.com/v/1x4JCxQE/file.html

Guys,

I have exactly the same problems reported here and also deleted the config files.

Problem persist with same exact error message. Am on Windows 10 64bit. Any help? Thanks.

All,

I resolved the issue myself.

My Python 2.75 path was to a custom directory and te clarisse.env file had default path of C:\Python27. I edited to correct path and puth similar path for Python 2.75 main directory in windows path.

Worked after that.

regards

okafor wrote:All,

I resolved the issue myself.

My Python 2.75 path was to a custom directory and te clarisse.env file had default path of C:\Python27. I edited to correct path and puth similar path for Python 2.75 main directory in windows path.

Worked after that.

regards

I don't understand what you just did. Please explain it more easily. What I need to do to make clarisse work?