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Clarisse crash down when open a large scene

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Clarisse crash down when open a large scene

Unread postby vanderzafa » Tue Nov 05, 2019 7:38 pm

Sometimes I need trying any times until to got open my clarisse scene.
When I open, Clarisse going loading all objects until freeze and crash down, but its happen aleatory.

I dont know if this problem has a related to network issues.

And this is my first project with Clarisse and my scene has Speedtree node, by Speedtree engine plugin.

Anyone can help with this ?
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Re: Clarisse crash down when open a large scene

Unread postby jandersunstar » Wed Nov 06, 2019 2:16 am

You need to use the CORRECT version of clarisse bin file (clarisse.exe) to use the Speedtree engine plugin (clarisse_4.0_sp3). If not, it will crash, so be sure to use the correct version.
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Re: Clarisse crash down when open a large scene

Unread postby vanderzafa » Wed Nov 06, 2019 5:18 pm

The version is correct ! It is aleatory error, and this occurred sometimes until to got open scene

i suspect that my network can be crash Clarisse when then loading all objects references inside the scene. I dont know.

Do you never experienced something like this ?
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Re: Clarisse crash down when open a large scene

Unread postby dboude » Wed Nov 06, 2019 5:59 pm

Hi,

If you have enough space on your drive, you could perhaps copy the data on it to test if it comes from the network. If not, I invite you to fill a form in bug tracker.

Cheers
Démian
Isotropix
Technical Artist - Clarisse Specialist
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Re: Clarisse crash down when open a large scene

Unread postby jandersunstar » Wed Nov 06, 2019 7:13 pm

Contact Speedtree, I was having the same problem. And it was that I was not using the right version. I was having the same behavior, sometimes it will open, and some times it will crash.

-Luis
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Re: Clarisse crash down when open a large scene

Unread postby vanderzafa » Wed Nov 06, 2019 7:15 pm

Thanks Luis for support ! I'll do this.
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Re: Clarisse crash down when open a large scene

Unread postby vanderzafa » Wed Nov 06, 2019 7:17 pm

Ok Demain Ill trying do this before contact speedtree support.
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Re: Clarisse crash down when open a large scene

Unread postby yonderbean » Mon Feb 03, 2020 2:49 am

I recently got Speedtree Engine and its amazing. What a time saver!

Problem I'm having though is that complex scenes eventually crash, after which the scene crashes every time I try to open it again. It seems to occur once I have more than one scatter item containing speed trees. I made sure my Clarisse version was compatible with the speedtree engine version, as suggested in this thread, but that did not solve the problem.

Has anyone with Speedtree Engine experienced similar issues?
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Re: Clarisse crash down when open a large scene

Unread postby Ken_M » Fri Feb 07, 2020 12:07 am

"Problem I'm having though is that complex scenes eventually crash, after which the scene crashes every time I try to open it again. It seems to occur once I have more than one scatter item containing speed trees"

I experienced this exact issue when I was testing the trial version of speedtree engine some months ago.
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Re: Clarisse crash down when open a large scene

Unread postby gdoublet » Fri Feb 07, 2020 4:12 pm

Hi,

I experienced the same behavior some times ago by just setting a wind node to some instanced speedtree models.
I know we already reported some crash to speedtree but not sure for this one.
I recommend you to report your issue to the speedtree support, the crash is related to the plugin so we can't help you... :\
Sorry for the inconvenience,
Regards.
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